Delete your PerliBlue data
App: PerliBlue (com.perlicom.perliblue)
There is no PerliBlue account
PerliBlue has no sign-in, no account and no server of its own, so there is no account to delete. The devices you scan are never uploaded to us: everything the app keeps is on your device.
What is on your device, and how to remove it
- Your favourites, with any alias, colour or note you added, and your settings.
- Session recordings, if you made any. These contain the Bluetooth addresses, names and advertisement data of devices that were near you.
- The optional feature-use counts, if you switched them on. They are never sent to us, and switching the option off erases them.
Android: uninstall PerliBlue, or open Settings > Apps > PerliBlue > Storage > Clear storage. Either one deletes all of it from the phone. If Android backup is switched on, Android may also have saved a copy of the app's data in your own Google account backup (not with us); you can remove it in Google Drive under Storage > Backups, or by turning off backup for the device.
Linux: uninstall the app and delete its settings folder, ~/.local/share/com.perlicom.perliblue, and its session recordings in ~/Documents/PerliBlue.
Anything you exported or shared to another app or folder is outside PerliBlue and is not removed; delete it where you sent it.
What we or Google may hold
- Advertising (free Android version only): Google AdMob collects device identifiers to show and measure ads, under Google's own policies. We do not hold that data. To remove it, reset or delete your advertising ID in Android Settings (on most phones: Settings > Security & privacy > Privacy > Ads, or Settings > Google > Ads).
- Update checks and support e-mails: our server logs are rotated after a short period, and support e-mails are deleted once your request has been dealt with.
That is all. PerliBlue has no purchases and no account, so we hold nothing else about you.
Asking us to delete something by e-mail
If you believe we hold something about you and want it deleted, e-mail support@perlicom.com with the subject "Delete my data" and name PerliBlue. To protect you from someone else asking in your name:
- Please write from the e-mail address the request concerns.
- Before we delete anything, we send a confirmation message to that address. Nothing is deleted until you reply to confirm it.
- We refuse requests that come from a different address or on someone else's behalf, or we ask for proof that the sender is entitled to make them.
Deletion is done by a person, not automatically. We reply within one month, and usually much sooner.
Questions
Perlicom Systems Limited (company number 546999, Ireland)
E-mail: support@perlicom.com